Last Updated: August 16th, 2024
At Guardian Sky Limited, we are committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Personal Data (Privacy) Ordinance of Hong Kong. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website and use our services.
By accessing our website or using our services, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect personal data from you when you interact with our website, including but not limited to:
- Personal Identification Information: This includes your name, email address, phone number, and mailing address, which you provide when filling out forms or contacting us. We may also collect demographic information such as your age, gender, and location to better understand our user base.
- Company Information: If you are representing a business, we may collect your company name, position within the organization, and other relevant details that help us tailor our services to meet your business needs.
- Usage Data: We may collect information about how you access and use our website. This may include your IP address, browser type, operating system, referring URLs, pages visited, and the time and date of your visit. This data helps us analyze user behavior and improve the overall user experience.
- Cookies and Tracking Technologies: As detailed ahead, we use cookies and similar technologies to collect additional information about your interactions with our website. This allows us to enhance your experience and gather insights into how our site is used.
- Feedback and Correspondence: Any information you provide when communicating with us, such as feedback, inquiries, and support requests. This can include written communications through email or our contact forms.
Purpose of Data Collection
We collect your personal data for the following purposes:
- Service Provision: To provide and manage our services effectively, ensuring that we meet your needs and expectations. This includes processing your requests and providing you with the information or services you have requested.
- Customer Support: To respond to your inquiries, provide assistance, and address any issues you may encounter while using our services. We aim to ensure a smooth experience for all users.
- Marketing Communications: With your consent, we may use your personal data to send you updates, newsletters, promotional materials, and other information that may be of interest to you. You can opt-out of these communications at any time by following the unsubscribe instructions included in our emails.
- Website Improvement: To analyze user feedback and usage patterns, allowing us to enhance our website and services based on user preferences and behaviors. This helps us continually improve our offerings.
- Legal Compliance: To comply with applicable laws, regulations, and legal requests, ensuring that we operate within the legal framework and protect our rights and the rights of others. This includes responding to lawful requests from public authorities.
Use of Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and improve our services. Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our website.
Types of Cookies We Use:
- Essential Cookies: These cookies are necessary for the website to function properly. They enable basic features such as page navigation and access to secure areas of the site. Without these cookies, the website cannot function as intended.
- Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often and if users receive error messages. This information helps us improve the performance of our website and enhance user experience.
- Functional Cookies: These cookies allow our website to remember choices you make (such as your username or language preference) and provide enhanced, more personalized features. This can improve your experience by making it more convenient.
- Targeting Cookies: These cookies are used to deliver advertisements that are relevant to you and your interests. They may also limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.
You can choose to accept or reject cookies through your browser settings.
However, if you disable cookies, some features of our website may not function properly.
Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your data is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.
Disclosure of Personal Data
We will not disclose your personal data to third parties without your consent, except in the following circumstances:
- Legal Obligations: To comply with applicable laws and regulations, respond to subpoenas, or protect the rights, property, or safety of Guardian Sky Limited, our customers, or others.
- Service Providers: To trusted third-party service providers who assist us in operating our website and conducting our business, provided that these parties agree to keep your information confidential. This may include payment processors, IT service providers, and marketing partners.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or use of your personal data.
Security of Personal Data
We take the security of your personal data seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, use, or disclosure. These measures include encryption, firewalls, and secure server hosting. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
Access and Correction of Personal Data
You have the right to access and correct your personal data held by us. If you wish to exercise this right, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe.
If you believe that any information we hold about you is inaccurate or incomplete, please let us know, and we will take reasonable steps to correct it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this policy periodically for any updates. The date of the last update will be indicated at the top of this policy. If we make significant changes, we will notify you through email or a prominent notice on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@guardianskydata.com
Thank you for trusting Guardian Sky Limited with your personal data. We are committed to protecting your privacy and ensuring that your information is handled responsibly.
